Privacy Policy

Last updated 21 October 2026

This policy explains what personal data Tirukamal Innovative Solutions Private Limited (“we”, “us”) collects through Primer, how we use it and the choices you have. It is written to meet the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and its rules.

1. What we collect

• Your email address, when you sign in. Sign-in codes are stored only as a secure hash and expire after 10 minutes.
• Topics you build, with the time and the IP address they came from. Topics and their questions are public (see the Terms).
• Purchases: the plan, amount, time, payment method (such as UPI or card) and Razorpay’s order and payment references. Razorpay handles your card, UPI or bank details; we never receive them.
• Receipt details: a name and address for your receipts, only if you add them on your account page.
• What you have unlocked, and your remaining plan allowance.
• Sign-in and security data: IP address, browser type and the time of sign-ins and other account activity.

2. How we use it

• To sign you in, show you the answers you have paid for, and send sign-in codes and receipts.
• To process payments and keep accounting records.
• To prevent abuse, such as limiting how many primers one address can build.
• To answer you when you write to us.

We don’t sell your data, show advertising or use your data to train AI models.

3. Who we share it with

• Anthropic and OpenAI receive the topic and the questions to write questions and answers. They don’t receive your email address or payment details.
• Razorpay processes payments.
• Zoho ZeptoMail sends our emails.
• Authorities, when the law requires it.

Primer runs on servers in India. Some of these providers may process data outside India.

4. Cookies

We use one cookie, to keep you signed in. It lasts 60 days, or until you sign out. We don’t use advertising or tracking cookies.

5. How long we keep it

• Your account, unlocks and purchases: while your account exists. Payment records are kept as long as accounting and tax law require, even after an account is closed.
• Sign-in codes: deleted after 7 days.
• Sign-in sessions: they end after 60 days, or when you sign out.
• Public primers stay public. We can remove one on request.
• Database backups are overwritten within 14 days.

6. Your rights

You can ask to see, correct or delete your personal data, or withdraw consent, by writing to support@tirukamal.com. We will reply within 30 days. Deleting your account removes your email address and unlocks; payment records are kept as described above.

7. Security

We use HTTPS, store sign-in codes and session tokens only as hashes, keep secrets encrypted and limit who can reach the servers. No system is perfectly secure; if a breach affects you, we will tell you as the law requires.

8. Grievance Officer

For any concern about your data, write to the Grievance Officer at support@tirukamal.com, or to Tirukamal Innovative Solutions Private Limited, B708, Green Republic, Lohegaon-Wagholi Road, Koregaon Bhivar, Pune, Haveli, Maharashtra 412207, India.

9. Changes

We will update this page when what we do with data changes, and change the date above.